Returns & Exchanges
At Iowa State Team Store, we want you to display your Cyclone pride with confidence, which is why we offer a 30-day return policy on all unworn and unwashed merchandise. Whether it's the wrong fit or a change of heart, we are committed to making your exchange or refund process as seamless as a touchdown drive.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all hangtags attached and include a copy of your packing slip inside the box.
Ship It Back
Print the prepaid shipping label provided through the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing